imagine you work in a call center for an online retailer who offer's delivery service. You answer your next answer and find that your speaking to a very angry costumer. Who is not happy because he has received the wrong item . You speak to the costumer calmly at the beginning but nothing you say pleases the costumer . How do you carey on with the conversation. Do you remain calm or do you begin to get more and more annoyed?
We can see here that as a customer service representative, it is important to remain calm and professional when dealing with an angry customer. It can be difficult to stay calm when a customer is upset, but it is important to remember that getting angry or defensive will only escalate the situation.
Who is customer service representative?A customer service representative is a professional who is responsible for interacting with customers on behalf of a company or organization.
Their primary goal is to provide assistance to customers, answer their questions, and resolve any issues or complaints they may have.
Customer service representatives may work in a variety of industries, including retail, healthcare, finance, telecommunications, and many others.
Throughout the conversation, it is important to remain calm and professional, even if the customer becomes more agitated.
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35 POINTS IF YOU HELP ME!
What are the differences between the author's opinion on the possibility of life on
other planets and the opinions of NASA scientists( construct a f.e.a.t. response using two pieces of evidence from the text)
In the article, the differences between the author's opinion on the possibility of life on other planets and the opinions of NASA scientists was non-evidence nor research of living things on such hypothetical planet.
What is the concept of the Goldilocks planet?The concept of the Goldilocks planet refers to a hypothetical planet that is located in the habitable zone of a star. The habitable zone is the region around a star where the temperature is just right to allow liquid water to exist on the planet's surface, which is considered a necessary condition for life as we know it to exist.
Finding a Goldilocks planet is a key goal of the search for extraterrestrial life, as it would greatly increase the chances of finding a planet that is capable of supporting life as we know it. While several potentially habitable planets have been discovered in recent years, none have yet been confirmed as true Goldilocks planets.
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In Maus, after Mala threatens to leave Vladek, he tells her:
Art hears from Vladek that she keeps threatening to leave, and his son advises them to see a marriage counselor.
What occurs at the conclusion of Maus?
Vladek tells Art, "I'm tired from talking, Richieu, and it's enough stories for now," as he turns over in his bed after finishing his story. The final image depicts Vladek and Anja's tombstone; Vladek passed away in 1982, prior to the publication of the book.
What is the primary point of Maus?Even though survival is a major theme, The Complete Maus looks at how Holocaust survivors deal with their deep psychological scars. "Survivor's guilt" plagued many of those who survived the war and suffered from depression
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What is the meaning of "A guarantee by the British, their ancient ally, would be less provocative, and this Churchill was glad to reaffirm"?
Answer:
Explanation:
This statement likely refers to a historical context in which the speaker is suggesting that a guarantee by the British, as opposed to another country, would be less likely to provoke a negative response. The phrase "ancient ally" suggests a long-standing and historically significant relationship between the speaker's country and Britain, which would make a guarantee from Britain more acceptable and less likely to be seen as an aggressive move. The speaker may be expressing gratitude that Churchill reaffirmed this guarantee, indicating that it helped to maintain a sense of stability and reduce tensions in a potentially volatile situation.
how many years did you work as a freelance reporter?
Hanna has moved from a hourly schedule to a per page schedule. Hanna worked as a freelance writer for 12.5 years.
Who is a freelance reporter?A freelance reporter is a self-employed journalist who works independently and is not affiliated with any particular news organization. They pitch stories to various media outlets, work on a contract or assignment basis, and may cover a wide range of topics, from breaking news to feature stories.
To calculate the number of years Hanna worked as a freelance writer, we need to divide the total number of hours she worked by the number of hours in a year.
Assuming a standard work year of 2,080 hours (40 hours per week for 52 weeks), we can calculate the number of years as follows:
26080 hours ÷ 2080 hours per year = 12.5 years
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see full question below
Hanna is a freelance writer who works with a number of clients. She used to charge by the hour, but she has now switched to charging by the page. In other words, she has moved from a ______ schedule. She has worked 26080 hours. how many years did she work as a freelance reporter?
We would need to have a call with people who are currently based in Canada who has experience/knowledge in industries financial help/bailout. The goal is to assess if Bombardier (aircraft/train) company will be able to get financial help from the government if needed, so senior individuals in the industry or related to this would be helpful.
In addition to the bailout, the Canada Emergency Wage Subsidy, which expired last month, brought Air Canada $969 million as of September 30. based on the conditions of the contract.
Briefing:-If the carrier were to exercise that option, Ottawa could also purchase approximately 15 million shares over a ten-year period for about $27 per share.
How much of Air Canada is owned by the federal government?Air Canada fully privatized in 1989. On 29 July 2016, its variable voting shares have been listed on OTCQX International Premier in the US under the single ticker symbol "ACDVF" in addition to the Toronto Stock Exchange (TSX:AC). The Canadian government owned around 6.4% of Air Canada as of April 2021.
Air Canada is it supported?The Large Employer Emergency Finance Fund is the vehicle through which the government offers financial assistance to Air Canada (LEEFF).
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A.Evaluate the following limit.
limx→−2
x2−4
x+2
b.Rewrite the given limit in a way that can be evaluated by direct substitution.
limx→−2
x2−4
x+2 lim = limx→−2 (___)
Answer:
Explanation:
What is the meaning of "Hitler wanted not just Europe or the Old World but the whole world"?
Answer:
The statement that Adolf Hitler "wanted not only Europe or the Old World but the whole world" refers to his unquenchable ambition for power and territory. His ultimate aim was to rule the entire world; he was not content to merely conquer Europe or other areas. This term suggests that Hitler had unrestricted ambitions and was prepared to use any means necessary, including going to war and committing atrocities, to further them. It also implies that during World War Two, Hitler's aspirations represented a serious threat to international peace and security.
is it correct to say A branch worth sparing?
Answer:
"A branch worth sparing" is grammatically correct and can be used as a phrase or sentence, depending on the context. However, without more information, it is difficult to determine if it is being used appropriately in a particular sentence.
Explanation:
In Moving, how does the poet present the speaker's feelings about what it means to move home?
I’m stuck on how to answer this question
"Moving" is a poem by the American poet and writer Jack Gilbert. It reflects on the experience of leaving one's home and the emotions associated with that process.
Throughout the poem, the speaker's feelings about what it means to move home are presented in a complex way, using a range of poetic techniques and imagery.
One way that the poet presents the speaker's feelings about moving home is through the use of metaphor and sensory imagery. Another way that the poet presents the speaker's feelings about moving home is through the use of repetition and contrast.
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In the sentence below, the highlighted coordinating conjunction ("FANBOYS") is :
Monty Burns needs to buy a sleeping bag, or he will not be able to come on the camping trip.
( the word "or" is highlighted )
Answer: connecting complete thoughts
Explanation: connecting complete thoughts formula is : COMPLETE THOUGHT + FANBOYS + COMPLETE THOUGHT.
Can someone help me with these questions?
Answer:
When oil prices rise, costs for production and transportation rise, which decreases supply at a given price. If oil prices fall, production and transportation costs fall, so more can be produced at a given price. Demand then increases or decreases in response to the supply fluctuations.One of the most significant and unintended outcomes of the ruling is the government’s pause on new oil and gas leases and permits to drill on federal lands and waters. Lease sales in states across the U.S. West, including Montana and Wyoming, are now delayed.A looming oil price super cycle will likely be the last, writes Rabah Arezki of the African Development Bank and Per Magnus Nysveen of Rystad Energy.Ever since iTunes was born, Microsoft tried to copy it. In 2004, it created MSN Music to compete, but the idea was short-lived. Two years later, Microsoft shut it down and launched the Zune service. The service wasn't only a music marketplace, because Microsoft brought a device into the equation: the Zune mp3 player.Corn and wheat are substitute goods. If the price of corn falls, people will reduce the amount of wheat they are buying and, instead, buy more amount of corn. This means that the supply of wheat will decrease.The federal government has long subsidized America's farmers, significantly affecting our food supply and what we eat.Explanation:
The oil and gas industry is one of the largest sectors in the world in terms of dollar value, generating an estimated $5 trillion in global revenue as of 2022.We use petroleum products to propel vehicles, to heat buildings, and to produce electricity. In the industrial sector, the petrochemical industry uses petroleum as a raw material (a feedstock) to make products such as plastics, polyurethane, solvents, and hundreds of other intermediate and end-user goods.They matter because actual inflation depends, in part, on what we expect it to be.MP3 - a means of compressing a sound sequence into a very small file, to enable digital storage and transmission.A new study shows including winter wheat once every 4 years in rotations with corn and soybean can have many benefits.subsides - become less intense, violent, or severe.We have tried to collect this account in a friendly manner, however our efforts have failed to secure your co-operation.
The above is an example of a:
Question 14 options:
fragment
correctly punctuated sentence
comma splice
run-on sentence
Page 1
We have tried to collect this account in a friendly manner, however our efforts have failed to secure your co-operation. The above is an example of correctly punctuated sentence.
What does punctuated correctly mean?Correct punctuation refers to the use of the proper punctuation marks in written language in accordance with the rules and usage of the language. Punctuation is used to indicate tone, clarify meaning, and direct the reader through the text. Periods, commas, semicolons, colons, exclamation points, and question marks are a few examples of common punctuation. The clarity and coherence of written communication can be significantly improved by using proper punctuation, which makes it simpler for readers to understand the writer's intended meaning. On the other hand, improper or inconsistent punctuation can lead to misunderstandings, ambiguity, and a reduction in the writing's overall quality.
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can someone pls help me with and please answer the full question I’m not trying to fail my class
As a main character in a story, the type of conflict that will be most challenging to face is character vs self. This will be difficult because it might lead the character to make choices that will jeopardize his future especially when in a dilemma.
What is conflict?Conflict is a state of disagreement or opposition between individuals or groups. It can arise due to differences in values, beliefs, interests, or needs, and can manifest in various forms such as verbal arguments, physical altercations, or emotional tension.
We see that this character vs self conflict will be challenging to me.
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ame scramble the words to make a question. Draw a picture bout each question. a you bike have Do that dog Is your 2 not 4 Skill: Jumbled Questions my these shoes Are like to frogs you Do eat
The questions that are formed from each word and the picture formed is given below:
The Questions and Pictures formedDo you have a bike?
(Picture: Draw a person riding a bicycle.)
Is that your dog?
(Picture: Draw a dog with a collar on, next to a person.)
Do not eat my shoes!
(Picture: Draw a person holding their shoes and looking angry.)
Are these frogs like my skill?
(Picture: Draw two frogs, one doing a skillful jump and the other looking confused.)
Do you draw pictures?
(Picture: Draw a person drawing a picture.)
2 + 2 = 4?
(Picture: Draw four objects and two more objects with a plus sign in between.)
Do you like to eat frogs?
(Picture: Draw a person with a plate of cooked frogs and a facial expression that shows if they like it or not.)
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Read the passage from Animal Farm.
"What is that gun firing for?" said Boxer.
"To celebrate our victory!" cried Squealer.
"What victory?" said Boxer. His knees were bleeding, he had lost a shoe and split his hoof, and a dozen pellets had lodged themselves in his hind leg.
"What victory, comrade? Have we not driven the enemy off our soil—the sacred soil of Animal Farm?"
"But they have destroyed the windmill. And we had worked on it for two years!"
"What matter? We will build another windmill. We will build six windmills if we feel like it. You do not appreciate, comrade, the mighty thing that we have done. The enemy was in occupation of this very ground that we stand upon. And now—thanks to the leadership of Comrade Napoleon—we have won every inch of it back again!"
"Then we have won back what we had before," said Boxer.
Which propaganda technique does this passage use?
plain folks
scapegoat
bandwagon
glittering generalities
Answer:
glittering generalities
Explanation:
Answer:
Explanation:
The propaganda technique used in this passage is "glittering generalities" as Squealer uses vague, positive-sounding words like "victory," "sacred soil," and "mighty thing" to describe their situation and their leader, Napoleon, without providing any concrete details or evidence to back up his claims.
define the term study plan
Answer:
A study plan is a chart or schedule that allows you to block out time needed each day for well-defined learning activities, goals, and routine daily tasks.
This photo, titled "Migrant Mother,” was taken during the Great Depression.
A portrait of Florence Thompson and three of her children.
Now, read a quotation by Dorothea Lange about the photo from Years of Dust.
I saw and approached the hungry and desperate mother, as if drawn by a magnet. I do not remember how I explained my presence or my camera to her, but I do remember she asked me no questions. . . . I did not ask her name or history. She told me her age, that she was thirty-two. She said that they had been living on frozen vegetables from the surrounding fields, and birds that the children had killed. She had just sold the tires from her car to buy food. There she sat in that lean-to tent with her children huddled around her, and seemed to know that my pictures might help her, and so she helped me. There was a sort of equality about it.
How does the quotation relate to the photo?
It tells the woman’s perspective to persuade readers to take action.
It tells the photographer’s perspective to persuade readers to take action.
It explains why the woman in the photo worked as an activist on behalf of farm workers.
It explains why the woman in the photo did not want the image to be published.
Dorothea Lange took the photograph known as "Migrant Mother" as part of a series of photographs of Florence Owens Thompson and her children.
What image was captured during the Great Depression?Dorothea Lange took the photograph while traveling with her new husband, Paul Taylor, to document the hardships of the Great Depression for the Farm Security Administration.
Who photographed the woman during the Great Depression?Discovering the woman who inspired Dorothea Lange's iconic Depression-era photograph. It is one of the most famous photographs in American history. A woman in ragged clothing holds a baby while two more children huddle close behind her shoulders, hiding their faces.
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I got up early and…(have) a shower
Answer: I got up early and had a shower.
Explanation: Have is not past tense, had is.
Suggest 3 initiatives that grade 10 learners may consider implementing to foster unity after having been divided by discriminatory tendencies
After being divided by discriminatory attitudes, form a diversity group, plan a community service project, or organize a cross-cultural exchange program.
What can you do to promote cultural diversity in your community?Organize educational and cultural events in public places that honor many cultures. It has been shown that educational experiences relating to the past or environment of a specific location are effective at fostering a sense of community.
What role does diversity play in a community?It helps to eliminate negative stereotypes and individual biases against various populations. Furthermore, cultural diversity facilitates the recognition and respect of "ways of being" that are not always similar to our own. So that we can build trust, respect, and understanding bridges.
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Which supporting reason for the claim shown is most clearly an example? In other words, which option uses inductive reasoning?
Show your work and ill give brainliest if correct & complete
"A skate park lowered crime and property destruction in nearby Brownville," is the justification for this assertion that is most obviously an example (Option C)
Describe a claim.A claim is a justification offered by the speaker or author of a given notion as to why that idea is the best logical stance. A skate park reduced crime and property destruction in nearby Brownville, which serves as the most blatant illustration or use of inductive reasoning in support of this thesis (Option C). This is because it provides a local town where it has worked well as an example. A reasoned and logical argument is a means of persuading someone of your point of view. According to this assertion, an argument is a form of communication that use logic and reasoning to persuade listeners to accept a particular viewpoint. The most important component of an argument is that it must be organised in a way that is both understandable and persuasive, supporting its stance with facts and logical reasoning.
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in countries like Japan and China. phrase or clause
Answer: In countries like Japan and China is a phrase .
Explanation: A phrase is a group of words that works together in a sentence but does not contain a subject or a verb.
In general, when compared to men, women:
O live longer than men.
O die earlier than men.
live just as long as men.
O live longer but with more chronic diseases when compared to men.
I was aware that, generally speaking, women live longer than males. Indeed, heart disease kills males 50% more frequently than it kills women. Thus, choice a is the right one.
Women generally outlive men when compared to one another?
The U.S. Centers for Disease Control predict that the typical American man will live to be 76 years old and the average American woman will live to be 81 years old. Women can anticipate living longer and being in better health than males.
Do men or women die more quickly?
In the US, men often pass away earlier than women do. 79 years were the average life expectancy for American women in 2021 compared to 73 for males, according to the CDC.
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Providence is the capital of Rhode Island.
TrueFalse
true or false
is the king and the princess were civilized people?
Write a letter to the Editor -in-chief of the new Nigeria Newspaper about how the current fuel scarcity and the naira swap can be tackled without causing more havoc to our economy and the poor Nigerians. Note it be within 350 words
Dear Editοr-in-Chief,
I am writing tο express my cοncern abοut the current fuel scarcity and the Naira Swap being implemented in Nigeria.
What is Naira Swap?Naira Swap is a Nigerian-based peer-tο-peer platfοrm that allοws users tο buy and sell fοreign currencies, including US dοllars, pοunds, eurοs, and οther currencies.
This issue has caused a great deal οf disruptiοn tο the ecοnοmy, and has been particularly hard οn the pοοr Nigerians whο are unable tο access the services they need due tο the lack οf fuel.
The Naira Swap is a shοrt-term measure that is intended tο address the current fuel scarcity, but it has had sοme unintended cοnsequences. The Naira Swap has resulted in a significant depreciatiοn οf the Naira, which has further weakened the ecοnοmy and the purchasing pοwer οf the average Nigerian. This has been particularly hard οn the pοοr, whο have fewer resοurces tο cοpe with the ecοnοmic crisis.
I suggest that the gοvernment takes a mοre prοactive apprοach tο addressing the fuel scarcity and the Naira Swap. The gοvernment shοuld take steps tο increase fuel supply in the cοuntry. This cοuld be dοne by increasing impοrts, increasing dοmestic prοductiοn, and/οr by encοuraging alternative energy sοurces. Additiοnally, the gοvernment shοuld seek tο strengthen the Naira by increasing fοreign reserves and imprοving macrοecοnοmic cοnditiοns.
Finally, the gοvernment shοuld take steps tο address the underlying causes οf the fuel scarcity and the Naira Swap. This includes addressing the cοrruptiοn and mismanagement that have plagued the Nigerian ecοnοmy fοr decades. The gοvernment shοuld alsο take steps tο imprοve infrastructure and reduce pοverty, as these are key factοrs in ensuring that the ecοnοmy remains stable and that the pοοr are nοt left behind.
I believe that if the gοvernment takes the necessary steps tο address the fuel scarcity and the Naira Swap, οur ecοnοmy can be stabilized and the pοοr Nigerians can access the services they need. Thank yοu fοr yοur time and cοnsideratiοn.
Sincerely,
[Yοur Name]
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she can't go for a walk now because she________(help) her parents about the house. she often ________(do) it on
Answer:
is helping
did
Explanation:
she can't go for a walk now because she will help (help) her parents about the house. she often doing (do) it on Monday
I wish Jeremy Na Maa us about the meeting before today.
Answer:
hidbdhdhjdshdjjdjdbd djdbd her
What are the authors' purposes for writing "Food Fakeout!" and "Why Most Food
Labels are Wrong About Calories"? How are their purposes similar and/or different?
Use details from both articles to support your response.
In your response, be sure to
• explain the author's purpose for writing "Food Fakeout!"
The quantity listed on labels probably overstates the number of calories present in whole foods. The expenses of digestion, including energy expenditure and losses to microbes, are not taken into account on food labels.
What advantages do reading food labels offer?You can use food labels to: easier product comparison and selection. understand the ingredients that go into food products. Choose foods that contain a small amount or a lot of the nutrients you are interested in.
What significance do nutrition information and food labels have?The information on food labels is meant to educate people so they may make informed eating decisions. Information about the contents of the product and suggestions for choosing healthier processed foods can all be found on the front, back, and sides of a package.
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4.10 Graded Assignment: Argument Essay
Instructions
When you are done, submit your assignment for grading.
Write an introduction with a hook and a claim.
Use reasons and evidence to support the topic sentence.
Avoid logical fallacies when you write supporting statements.
Use transitions to connect ideas.
Either restate your thesis or provide a thought-provoking remark in your conclusion.
Connect your essay’s claim to a larger idea.
Complete and submit a works cited page that lists print and multimedia sources.
Review the grading rubric so that you understand how your assignment will be graded.
PLEASE DO IT WRITE THE FULL THING OR I WILL REPORT YOUR ACCOUNT
Remember to follow any specific guidelines or instructions provided by your instructor, including formatting, word count, and citation style.
What is Essay?
An essay is a piece of writing that presents an author's argument or perspective on a particular topic. It typically consists of an introduction that presents the thesis or main argument, body paragraphs that provide supporting evidence and analysis, and a conclusion that summarizes the argument and often provides insight into broader implications or applications of the topic.
Introduction
Start with a hook that grabs the reader's attention. This could be a surprising fact, a rhetorical question, or a relevant quote.
Body paragraphs
Each paragraph should present a reason or piece of evidence to support your thesis.
Avoid logical fallacies such as ad hominem attacks or strawman arguments.
Counterarguments
This strengthens your own argument and demonstrates that you have considered opposing viewpoints.
Conclusion
Restate your thesis or provide a thought-provoking remark that emphasizes the significance of your argument.
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